Network Service Agreement
Service is simple with CTI. With a system Service Agreement, receive the following at no cost:
Free Site Survey – One of CTI’s certified technicians will come on-site to do a complete inventory of your current software and hardware. This enables us to better serve you when future needs arise.
Programming/Training Assistance – Our experienced programming/training department can assist you with moves, adds or changes (MAC) either over the phone, through remote dial-in or an on-site visit. A certified trainer can be scheduled to visit your facility for additional training of staff, refresher courses for administration training, etc. All site visits have a one-hour minimum charge.