Remote Workers: Communication Management & Monitoring

CTI designs IP Telephony systems which integrate remote workers seamlessly into the organization.  If you have mobile workers who spend a majority of the time in the car, using their cell phone, we have solutions that make any mobile phone an extension of the office phone system – complete with call handling features, speed dials, and more.  When your cell phone is an extension of the office phone system, there is no need to give out your personal cell phone number, and you can be sure that when a customer is calling, they are dialing your business number and calls can be handled accordingly.

Partnering with CTI for remote solutions will make all of your employees’ power users.  Any employee with a laptop can control office communications using an IP Phone, mobile phone or laptop; conduct personal video calls; have calls ring simultaneously on all of their devices; get automatically notified of important voice mails and e-mails (viewing them in the same inbox); setup conference calls on the fly – with up to 64 participants.  These communication solutions are designed to provide your business with a quick ROI, and help your employees be as productive as possible – anytime, anywhere.

Capabilities	=	Benefits
One Number Access		Non-stop productivity
Control calls from any phone		Increased responsiveness
Turn a laptop into a phone		Improved bottom line
E-Mail text-to-speech		Control/Reduce costs
Unified Messaging		Enhanced Customer Service
Message Notification		Increased Customer Knowledge
Host Conference Calls		Streamline operations
Cost Effective Communications		Cut travel expenses
Easily manage a dispersed workforce		Eliminate conference calling fees
Expand your labor pool		Enhance collaboration
		Efficient call handling
		24-Hour Access