Unified Communications Solutions

Maximize your Unified Communications Investment

With increasingly busy schedules and workers located around the world, it’s becoming more difficult to reach the right people at the right time. We play phone tag, interrupt important meetings to take calls, and fly all over the world, all the while continuing to wrestle with an endless list of voicemails, e-mails, missed calls and more. This communications chaos leads to delays in projects, incomplete decisions, and reduced employee performance. Organizations need to simplify operations with solutions that connect people and information more quickly and efficiently. This is the role of Unified Communications (UC).

A successful UC solution delivers significant benefits to most organizations and helps turn communication challenges into competitive advantages. When people know the most effective way to contact colleagues, they efficiently obtain needed information and get the work done, rather than wasting time tracking down the right person. This is one of the benefits of “presence” – knowing instantly whether someone is available to communicate with you and how.

Although phone and conference calls have been a communication staple for ages, video conferencing is rapidly moving from the boardroom to the desktop and becoming a key capability for enterprise communications. What was once viewed as a complex, niche technology is becoming an easy to use, productive communications tool, nearly as ubiquitous as Instant Messaging (IM). Desktop video enhances inter-office communication and helps reduce travel and meeting expenses.

Key Points:

• Eliminate information silos by unifying all your users
• Put users at ease and free up the IT department
• Be better prepared when users know more about each caller
• Redefine productivity with faster, more accurate access
• Outlook Integration
• Build a contact list and build team efficiency
• Communicate with team members through IM
• Face-to-face video meetings without leaving your office
• Keep mobile workers reachable, anytime, anywhere
• Handle high call volumes quickly and accurately