ShoreTel Unified Communications Partner

ShoreTel’s brilliantly simple distributed architecture delivers unparalleled:

  • Reliability
  • Scalability
  • Ease-ability
  • Affordability

Converged Networks Architecture Diagram

Enhance and increase User Productivity

  • Unified Messaging
    • Voice Mail integrated with E-Mail
    • Directory Dialing, Screen Pop
  • Real Time Call Handling
    • Easy Transfer, Park, Conference, etc.
    • Presence – know a person’s status before you call
  • Call Handling Modes
    • Find Me / Follow Me
    • Message Notification
  • Collaboration
    • “Meet Me” Audio Bridge
    • Data Collaboration
  • AnyPhone
    • Reassign your phone to any other phone on the network (at any location)!

Empower the Mobile Worker

  • Mobile Call Manager
    • Use your cell phone as your office phone, with complete call control
  • While Driving
    • Find Me / Follow Me
  • At the Airport / Hotel
    • Soft Phone
    • Web Client
  • At Another Office
    • AnyPhone
  • At Home
    • Soft Phone or VPN Phone

ShoreGear Switches

Reliable, distributed call processing . . . in the same box . . .

  • No single point of failure
  • Flash-based design
  • Real time operating system
  • Unmatched Reliability and Availability
    • Embedded hardware devices
      • 99.999% availability
      • Real time operating system (not MS Windows)
      • Flash Memory (no hard disk)
    • Call Control Distributed
      • No single point of failure
    • Redundant Network Uplinks
    • Backup Auto-Attendant
    • Power Fail Transfer
  • Modular and Scalable
    • Buy what you need, when you need it
    • No hardware breakpoints
  • Toll Quality Voice
    • Dynamic echo cancellation, dynamic jitter buffering, lost packet handling
    • Wideband, G.711, ADPCM, G.729a