CTI Customer Support

Team Service is More Than a Corporate Philosophy … it’s Our Pledge to Every CTI Customer!

• Our staff provides unmatched consultation, service and support to over 2,000 customers of Avaya/Nortel and ShoreTel voice and data systems that we’ve sold, installed and continue to service.
• With end-to-end support solutions that include configuration, design, installation and maintenance, we offer service in support of our clients 24 hours a day, seven days a week, 365 days a year.
• Emergency maintenance is performed within a 2-hour response time, regardless of the time of day.
• CTI has made a large investment in the certification of our technical support teams, making them experts on all Avaya/Nortel and ShoreTel Systems.