Communication Technologies, Inc.

Welcome to Communication Technologies, Inc., Maine’s only Premier Avaya/Nortel and ShoreTel distributor and your #1 choice for Avaya/Nortel and ShoreTel telecommunications business products. Avaya/Nortel is the #1 phone system provider in the world.  We pride ourselves in this relationship and in our relationship with over 2000 customers throughout the Northeast.   We make it our sincere commitment to satisfy every customer with unmatched service and support.

With end-to-end support solutions, we offer configuration, design, and installation, plus maintenance 24 hours a day, 7 day a week, 365 days a year.  Our staff is dedicated to the team service philosophy of working together with our customers to develop and maintain the best telecommunication system for their day-to-day use.

CTI can be your one phone call for everything, from your business communication systems and data networks to your carrier network services and infrastructure (IT, cabling, monitoring and management of equipment). CTI will maintain your equipment and work with your carrier to Stop the Finger Pointing!  Let CTI focus on your communication systems, so you can focus on your Business!

You can expect us to approach you as a partner in helping to customize your company’s telecommunication system.  We will take the time to understand your needs in order to accomplish this.

Avaya ShoreTel Nortel

CTI has been a Nortel Premium Partner since 1998, and currently maintains several thousand Nortel systems throughout the Northeast. In early 2009, CTI became an Avaya Partner. Avaya is consistently recognized as a global leader by industry and technology experts and has achieved worldwide leadership in Unified Communications, Telephony Systems, Contact Center solutions, Enterprise Messaging, and Audio Conferencing. In late 2009, Avaya purchased the Enterprise Communication division of Nortel and is currently developing new systems and updated releases which features the best of both Nortel and Avaya.

CTI is excited to be a partner in technology with ShoreTel, one of the leading providers of Pure IP Unified Communications solutions worldwide. As a Technology Partner, CTI offers hardware, software, and services that enable our customers to enhance their communications and more fully leverage their investment in the network and in their voice system. For more information about ShoreTel’s unique architectural approach to IP phone systems, unmatched reliability, and exceptional customer satisfaction, visit


CTI has partnered with LifeSize to offer HD Video Conferencing, please click here to request information or schedule a live demo.